Shipping Policy
Discover how we deliver our product
1. Shipping locations
Currently, we provide shipping worldwide. Friends all over the world can make your purchases through our official website – www.senaglobal.co
2. Postage fees & charges
LSG SENA GLOBAL charges only RM9.00 per purchase for a single consignee for Peninsular Malaysia and RM15 for Sabah and Sarawak.For overseas postage price, you can check the price once you have keyed in your address and country.
Your parcels are delivered using the following courier services FedEx, DHL or Janio
All addresses are unable to make any adjustment once already in processing. (unless special case)
3. Delivery time
All orders will be shipped every Monday, Wednesday and Friday of the week. You will be able to receive the product within 5-7 days upon shipment. We try our best to prepare your orders and send them out as soon as we can. We hope our beloved customers might note that SENA does not represent courier companies, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control. However, please rest assured we’re on your side and will help in any way we can.
4. During promotion periods
During peak periods, there may be some delay in shipping. Please bear with us if we could not fulfill the usual delivery promise due to large volume of orders, transaction and availability issues.
For more details or inquiries on shipping issues,
Please contact us at: +60-164144967 (WhatsApp) or hello@senaglobal.co